Statement of Transactions
Know your Business or KYB
- How do I complete my KYB application?
- How to fully complete my account registration for BUxSME/ BUxBIZ?
- How to upgrade my BUxSME account to BUxBIZ?
- How do I downgrade / change my BUxME, BUxGIG, BUxSME, or BUxBIZ account
- How do I edit my KYB application?
- Where do I find the contract and NDA?
Profile and Business Information
- How to add and remove users on my account and provide access rights to settlement reports?
- What is the difference between a master admin and a regular admin?
- Can I transfer my access rights to a master admin?
- Can I configure the emails being sent?
- How do I set up my Business Name, Business logo, Social Media Page, and Website?
- How do I set up my address?
- How do I start accepting OTC, Online Banking, and E-wallet Payments?
- Can I issue refunds?
- How do I generate a payment link and QR code?
- How do I get notified if payment is successful?
- Where can I see my pending and expired payment transactions?
- Can I cancel any payment?
Credit / Debit Card Application
- Who is Xendit and how do they help me accept credit and debit card payments?
- How do I open an account with Xendit for credit and debit card payments?
- How do I start accepting credit and debit card payments?
- Can my application for credit and debit card payments via Xendit be rejected?
- How long does the credit and debit card application process take?
- If my credit and debit card payment application gets denied, can I still use OTC, Online Banking, and E-wallet Payments?
- Is the QR code feature Free?
- How do I send or share my QR code?
- What are the types of payment requests on the MyCheckout?
- How do I make MyCheckout page offline?
- How do I show my email address and mobile number to my MyCheckout page?
- How do I show my social media links and website to my MyCheckout page?
- How is the settlement of funds made?
- Are there reports we can receive for payouts or can we generate this ourselves?
- What is the Reconciliation tab found on the dashboard?
- Where can I view all funds settled to my bank account?
- I have support related concerns on my transactions and settlement. Who do I contact?
- Where can I view my payout schedule?
Channels and Fees
API Integration, Plugins and Test Mode
Bux E-Money Account
- What is Multi-wallet feature?
- How do I sign up for the Multi-wallet feature?
- What is a Master wallet?
- What is a sub-wallet?
- What is a Multi-wallet signup page and URL?
- Can I edit my signup page and dashboard as well as my sub-wallets?